If you came to EMED-HIE through a link from one of your healthcare providers, your provider may or may not send certain information, like Imaging Reports (please note: this information may take up to 10 days to appear in your account). If, for example, you were hoping to see your Imaging Reports but they were not sent (ie. 10 days have passed), contact your provider to see if they are sending this information to patients through EMED-HIE. Many people want to know how to use EMED-HIE to store their complete medical record. One way is to manually input the information yourself in your “Health Records” page.
The best way to obtain and store your information is to contact your healthcare providers and ask for “an electronic copy of my medical record.” Providers are REQUIRED to be able to provide this information to you in the form of a special file called a “CCD or CCDA.” (Alternatively, some facilities offer a "Patient Portal" where you can login to view lab results and other health information. Typically these services also offer the ability to download this “CCD” file, often contained within a ZIP folder.) Once you obtain the “CCD” file, you can use the “Health Record Setup Wizard or CCD/CCDA IMPORT” page to upload the file. EMED-HIE will then automatically read the information and sort and organize it appropriately.
In addition, many providers are joining in on EMED's efforts and participate in direct, automated transmission of health information with us. This eliminates the somewhat tedious middle step of obtaining the “CCD” file from your provider and needing to upload it into EMED-HIE portal. If your provider is interested in connecting with us, encourage them to register at www.emedhie.com
Ultimately, our goal is to allow you to obtain, manage, store, and transfer all of your health information in one place in a completely automated way. We're making great strides towards this goal, and will continue to update our users as new developments arise. If you have further questions, are having trouble with a “CCD/CCDA” file, or would like to learn more, please visit our Forum or email us at email@example.com